Resilience

List of Vendors

Remote Patient Monitoring or AppSub-processor's NameDescriptionData CategoryStorage

Appropriate Measures (in case of transfer)

Remote Patient MonitoringEcritel• Data Hosting in an “HDS” (hébergement des données de santé) environment
• Cloud computing (IaaS)
Patients:
• Identification data (name, gender, date of birth, patient identification number...)
• Contact details (email address, personal phone number...)
• Medical information (patient's healthcare facility, medical team, medical observations, medical calendar, biological type, pathologies, symptoms and evolution, medical treatments...)
• Technical data & connection data (date and time, IP address, connection identifier, connection password, browser used, browser version used, type and model of device used, operating system of device used...)

Caregivers:
• Identification data (name, gender...)
• Contact details (phone number, email address...)
• Professional information (profession, speciality, healthcare facility, unique identifier, “RPPS” number in France...)
• Technical data & connection data (date and time, IP address, connection identifier, connection password, browser used, browser version used, type and model of device used, operating system of device used...)
FranceN/A
Remote Patient MonitoringMailjet• Primary Email Delivery Service (e.g. to send a link to the patient’s questionnaires)• Email address of patients and professionals• Germany
• Belgium
N/A
Remote Patient MonitoringTwilio SendGrid• Secondary Email Delivery Service (in case of sending error or unavailability of the MailJet delivery service)• Email address of patients and professionals• US (soon EU)• Standard Contractual Clauses
• Twilio’s binding corporate rules for communication between Twilio entities
Remote Patient MonitoringTwilio• Messaging (SMS) Services (for authentication)• Caregiver’s phone number• US (soon EU)• Standard Contractual Clauses
• Twilio’s binding corporate rules for communication between Twilio entities
Remote Patient MonitoringTwilio• Messaging (SMS) Services (e.g. to send a link to the patient’s questionnaires)• Patient’s phone number• US (soon EU)• Standard Contractual Clauses
• Twilio’s binding corporate rules for communication between Twilio entities
Remote Patient MonitoringOVHcloud• Messaging (SMS) Services (e.g. to send a link to the patient’s questionnaires)• Patient’s phone number• FranceN/A
Remote Patient MonitoringBatch• Push Notification Service• Installation ID of the patient (a token that allows to register the patients’ phone number and to send them notifications without having access to any other information)• FranceN/A
Remote Patient MonitoringLifen (optional)• Facilitate the exchange of information between the healthcare facility and RESILIENCEPatients:
• Identification data (name, gender, date of birth, patient identification number...)
• Contact details (email address, phone number...)
• Medical information (information regarding the stay in the healthcare facility...)
• Technical data
• France
• Luxembourg
N/A
Remote Patient MonitoringRingOver (optional)• Calling plateformPatients :
• Contact details (phone number)
• Event (onboarding, alert processing…)
• FranceN/A
Remote Patient MonitoringNabla (optional)• Messaging between the patient and the caregiverPatients :
• Identification data (name, date of birth, ID…)
• Contact details (email address, phone number…)
• Personal life (habits, activities…)
• Medical information (healthcare facility, treatment…)
• Any information shared with the caregiver
• Technical data

Caregivers :
• Identification data (name, date of birth, ID, profile picture…)
• Professional information (title, position, healthcare facility, presentation, agenda…)
• Technical data
• Belgium (HDS environment)N/A
AppClever Cloud• Data Hosting
• Provision of a private cloud computeur infrastructure (PaaS) in OVHcloud “HDS” (hébergement des données de santé) environment
Patients :
• Identification data (name, date of birth, gender, country of residence...)
• Contact details (email address...)
• Medical information (patient’s healthcare facility, height, weight, menopausal status, associated diseases (co-morbiditie), type of cancer, date of first diagnosis, date of last diagnosis, data on current treatments, data on treatments in the last few years, activity status (sick leave, half-time therap or active), symptoms and side-effects...)
• Connection data & usage and navigation data (password, time of day, country, internet service provider, proxies, IP address, UDID, URL, OS, resolution, number of connections, features used, use of “help” buttons, cookies, interests and preferences...)
• FranceN/A
AppOVHcloud• Data Hosting in an “HDS” (hébergement des données de santé) environment
• Cloud computing (IaaS)
Patients :
• Identification data (name, date of birth, gender, country of residence...)
• Contact details (email address...)
• Medical information (patient’s healthcare facility, height, weight, menopausal status, associated diseases (co-morbiditie), type of cancer, date of first diagnosis, date of last diagnosis, data on current treatments, data on treatments in the last few years, activity status (sick leave, half-time therap or active), symptoms and side-effects...)
• Connection data & usage and navigation data (password, time of day, country, internet service provider, proxies, IP address, UDID, URL, OS, resolution, number of connections, features used, use of “help” buttons, cookies, interests and preferences...)
• FranceN/A
AppAuth0• Authentication and authorization platformPatients :
• Contact details (email address or phone number)
• Germany
• Ireland
N/A
AppMailJet• Email Delivery Service (e.g. to send a link to the patient’s questionnaires)• Email address of patients and caregivers• Germany
• Belgium
N/A
AppLiveStorm• Video Conference plateformPatients :
• Contact details (email address)
• Germany
• Ireland
N/A