| Remote Patient Monitoring or App | Sub-processor's Name | Description | Data Category | Storage | Appropriate Measures (in case of transfer) |
|---|---|---|---|---|---|
| Remote Patient Monitoring | Ecritel | - Data Hosting in an "HDS" environment - Cloud computing (IaaS) | Patients: - Identification data (name, gender, date of birth, patient identification number...) - Contact details (email address, personal phone number...) - Medical information (patient's healthcare facility, medical team, medical observations, medical calendar, biological type, pathologies, symptoms and evolution, medical treatments...) - Technical data & connection data (date and time, IP address, connection identifier, connection password, browser used, browser version used, type and model of device used, operating system of device used....) Caregivers: - Identification data (name, gender...) - Contact details (phone number, email address...) - Professional information (profession, speciality, healthcare facility, unique identifier, "RPPS" number in France...) - Technical data & connection data (date and time, IP address, connection identifier, connection password, browser used, browser version used, type and model of device used, operating system of device used...) | France | N/A |
| Remote Patient Monitoring | Mailjet | - Primary Email Delivery Service (e.g. to send a link to the patient's questionnaires) | - Email address of patients and professionals | - Germany - Belgium | N/A |
| Remote Patient Monitoring | Twilio SendGrid | - Secondary Email Delivery Service (in case of sending error or unavailability of the MailJet delivery service) | - Email address of patients and professionals | - US (soon EU) | - Standard Contractual Clauses - Twilio's binding corporate rules for communication between Twilio entities |
| Remote Patient Monitoring | Twilio | - Messaging (SMS) Services (for authentication) | - Caregiver's phone number | - US (soon EU) | - Standard Contractual Clauses - Twilio's binding corporate rules for communication between Twilio entities |
| Remote Patient Monitoring | Twilio | - Messaging (SMS) Services (e.g. to send a link to the patient's questionnaires) | - Patient's phone number | - US (soon EU) | - Standard Contractual Clauses - Twilio's binding corporate rules for communication between Twilio entities |
| Remote Patient Monitoring | OVHcloud | - Messaging (SMS) Services (e.g. to send a link to the patient's questionnaires) | - Patient's phone number | - France | N/A |
| Remote Patient Monitoring | Batch | - Push Notification Service | - Installation ID of the patient (a token that allows to register the patients' phone number and to send them notifications without having access to any other information) | - France | N/A |
| Remote Patient Monitoring | Lifen (optional) | - Facilitate the exchange of information between the healthcare facility and RESILIENCE | Patients: - Identification data (name, gender, date of birth, patient identification number...) - Contact details (email address, phone number...) - Medical information (information regarding the stay in the healthcare facility...) - Technical data | - France - Luxembourg | N/A |
| Remote Patient Monitoring | RingOver (optional) | - Calling platform | Patients: - Contact details (phone number) - Event (onboarding, alert processing...) | - France | N/A |
| Remote Patient Monitoring | Nabla (optional) | - Messaging between the patient and the caregiver | Patients : - Identification data (name, date of birth, ID...) - Contact details (email address, phone number...) - Personal life (habits, activities...) - Medical information (healthcare facility, treatment...) - Any information shared with the caregiver - Technical data Caregivers : - Identification data (name, date of birth, ID, profile picture...) - Professional information (title, position, healthcare facility, presentation, agenda...) - Technical data | - Belgium (HDS environment) | N/A |
| App | Clever Cloud | - Data Hosting - Provision of a private cloud computing infrastructure (PaaS) in OVHcloud "HDS" (health data hosting) environment | Patients : - Identification data (name, date of birth, gender, country of residence...) - Contact details (email address...) - Medical information (patient's healthcare facility, height, weight, menopausal status, associated diseases (co-morbiditie), type of cancer, date of first diagnosis, date of last diagnosis, data on current treatments, data on treatments in the last few years, activity status (sick leave, half-time therap or active), symptoms and side-effects....) - Connection data & usage and navigation data (password, time of day, country, internet service provider, proxies, IP address, UDID, URL, OS, resolution, number of connections, features used, use of "help" buttons, cookies, interests and preferences...) | - France | N/A |
| App | OVHcloud | - Data Hosting in an "HDS" environment - Cloud computing (IaaS) | Patients : - Identification data (name, date of birth, gender, country of residence...) - Contact details (email address...) - Medical information (patient's healthcare facility, height, weight, menopausal status, associated diseases (co-morbiditie), type of cancer, date of first diagnosis, date of last diagnosis, data on current treatments, data on treatments in the last few years, activity status (sick leave, half-time therap or active), symptoms and side-effects....) - Connection data & usage and navigation data (password, time of day, country, internet service provider, proxies, IP address, UDID, URL, OS, resolution, number of connections, features used, use of "help" buttons, cookies, interests and preferences...) | - France | N/A |
| App | Auth0 | - Authentication and authorization platform | Patients: - Contact details (email address or phone number) | - Germany - Ireland | N/A |
| App | MailJet | - Email Delivery Service (e.g. to send a link to the patient's questionnaires) | - Email address of patients and caregivers | - Germany - Belgium | N/A |
| App | LiveStorm | - Video Conference platform | Patients: - Contact details (email address) | - Germany - Ireland | N/A |
